Refund Policy
As our products are customized to your preferences, we are unable to accept returns or exchanges on any personalized products or services. However, if the items you purchased are damaged or lost in the mail, we will happily replace them.
If you need to cancel your order for any reason, a full refund will be issued as long as we have not started working on your order. If you need to return or exchange a package, you are responsible for covering the shipping costs.
The shipping charges will be deducted from your refund amount. In the event that a refund is issued, it will be applied to your original method of payment within 3-14 business days.
If your refund is late or missing, please check your bank account, then, contact your credit card company, as it may take some time before your refund is officially posted.
If you still haven't received your refund after completing these steps, please notify us. If you are unsatisfied with your order for any reason, please reach out to us via email at sales@just3dit.net and include your order ID number.
We are more than happy to assist you in addressing any issues or concerns you may have.
If you need to cancel your order for any reason, a full refund will be issued as long as we have not started working on your order. If you need to return or exchange a package, you are responsible for covering the shipping costs.
The shipping charges will be deducted from your refund amount. In the event that a refund is issued, it will be applied to your original method of payment within 3-14 business days.
If your refund is late or missing, please check your bank account, then, contact your credit card company, as it may take some time before your refund is officially posted.
If you still haven't received your refund after completing these steps, please notify us. If you are unsatisfied with your order for any reason, please reach out to us via email at sales@just3dit.net and include your order ID number.
We are more than happy to assist you in addressing any issues or concerns you may have.